Sender features

Send Mumbai parcels with station pickup, secure payment, and OTP delivery.

Vahos gives senders a structured delivery flow from WhatsApp OTP login to package photos, fare calculation, traveler matching, live tracking, and rating.

Sender journey

Each order captures the details needed for a clear local train parcel handoff.

Login and consent

Sign in as sender using WhatsApp OTP after accepting Terms & Conditions and Privacy Policy.

Travel to the station

The sender first travels to the nearest local train station, then creates a parcel delivery request by choosing pickup station, pickup platform, drop station, drop platform, package type, weight up to 5 kg, and receiver phone.

Add package photos

Capture inner items and the outer sealed package so the order record has visual proof.

Pay and match

Pay through Razorpay, then Vahos broadcasts the paid order to verified travelers near the pickup area.

Track delivery

View traveler details, live location if shared, route map, landmarks, ETA summary, and order status.

Close the order

Share pickup OTP with traveler, share delivery OTP with receiver or traveler, and rate the traveler after completion.

What senders can see

Sender screens cover active orders, history, received orders, payments, tracking, and support.

OTP

Handover codes

Pickup OTP and delivery OTP are visible for controlled parcel transfer.

MAP

Live maps

Open route maps from pickup to drop station, view traveler location on cards, and expand tracking when available.

PAY

Escrow status

Orders show payment secured, payment pending, or payment released states.

TAB

Order tabs

Active and history tabs include Draft, Pending Pickup, In Transit, Arrived, Completed, and Cancelled statuses.

CALL

Traveler contact

Matched traveler name, phone, gender, and current live location can be shown when available.

HELP

Support

Senders can submit order help requests and access AI chatbot support for pricing, safety, and app questions.